We strive to fulfill your order as quickly as possible. For orders within the Philippines, you will receive your package within 3-7 business days after your order is placed, unless otherwise noted on the product page (usually applies to items on a pre-order basis).
For orders going to Singapore and the rest of Southeast Asia, your package will arrive in 7-14 business days. For orders outside of Southeast Asia, please budget at least two weeks to receive your package.
Upon dispatch, you will receive an order confirmation that includes the courier used on your package, as well as the tracking number. Please bear in mind that it may take up to 72 hours before tracking status is updated by the designated couriers on their respective websites.
Though our current focus is the Philippine market, AVA ships worldwide.
For Philippines-based orders, shipments are fulfilled by LBC Express. For Singapore, the rest of Southeast Asia, and other international orders, we use Quantium Solutions, a unit of SingPost.
For all other questions on shipping, please contact us at firstname.lastname@example.org