Thank You for Ordering Our Caja!

Expect your Caja for the next 1-3 days. If you wish to purchase any items included in your Caja, you may check your personalized collection via Email or using the QR code scanner and add those items to your cart and proceed to checkout.

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Scan the QR Code to Pay for Your Chosen Pieces

When you scan the QR Code that’s included in every Caja, you will be able to access your own personal collection page in AVA . Simply add to cart the pieces you want to purchase and proceed to checkout.

01

Scan the QR Code in your Caja

This leads to your personalized page on Ava.ph featuring the pieces we picked for you

02

To scan, use the QR Code reader in your Facebook or Viber app

For FB, click Menu and tap the QR Code. For Viber, click Menu or More and tap the QR Code.

03

Add your chosen pieces to your cart

Checkout as usual on Ava.ph. Use CAJABYAVA2017 for free shipping!

04

Choose PayPal or Bank Transfer

For Caja payments, we only accept Paypal or Bank Transfer.

05

Send Back the Pieces you don't Want

Our courier will pick up your item at your shipping address two days after you receive your Caja.

06

Want to Keep All the Pieces?

Get a Php 500 gift card when you buy all the pieces in your Caja, redeemable on your next purchase.

FREQUENTLY ASKED QUESTIONS

Simply select a featured look and we’ll send you a personalized Caja with 4 styles curated by our in-house styling team. Choose which pieces you like and only pay for what you want, our courier will pick up the items you want to return.

You will have three options to pay for your item/s:

You may use the Scan Code feature on your Facebook App. Simply:

    • 1. Open the Facebook App.
    • 2. Click the burger menu (rightmost icon on facebook).
    • 3. Click the QR Code on the Facebook App (For IOS, its under explore. For Android, its under Apps). Point the camera at the printed QR code.
    • 4. You will then be directed to a link with your personalized collection. Proceed to the check out by adding items you wish to purchase to your cart.
    • 5. Then proceed to payment. Don't forget to input the discount code included in your Instructional Guide to avail the free shipping.

You can also scan your QR code via Viber App.

    • 1. Open the Viber App.
    • 2. For IOS, click More (bottomright icon) then tap the QR Code. For Android, click Menu (Upperleft icon) then tap the QR Code.
    • 3. Point the camera at the printed QR code.
    • 4. You will then be directed to a link with your personalized collection. Proceed to the check out by adding items you wish to purchase to your cart.
    • 5. Then proceed to payment. Don't forget to input the discount code included in your Instructional Guide to avail the free shipping.

Via Email

    • Expect to receive an email from AVA with a link to your personalized collection. Proceed to the check out by adding items you wish to purchase to your cart then proceed to payment. Don't forget to input the discount code included in your Caja Guide to avail free shipping.

For returns, please put only the items that you don't wish to purchase back in the box. Our courier will be picking up the items at your shipping address two days after you receive the Caja. Note that you do not have to pay for the shipment back to us.

Each shipment is specially customized to fit your individual preferences and needs. We carry a wide range of products that allows us to choose pieces that’ll be perfect for your personal style. Your Caja includes:

  • 4 pieces of clothing from your chosen look curated by our in-house stylist.
  • 1 editorial card
  • 1 Caja guide with the free shipping code
  • 1 QR code card to pay for your items
Returns are due back in the mail two days after you receive the package (for example, if your shipment arrives on Tuesday, we expect that you ship back your returns by Thursday). If the second day falls on a Sunday or holiday, please expect the courier to arrive on Monday. If your returns do not arrive at our warehouse within 4-5 business days, we’ll assume you’re keeping all four items and willing to be charged for them.

Anything that is included in the Caja is available for solo purchase that is subject to regular price with shipping fee. Just click on the product to add the item to your cart.

You can decide on different payment options – through PayPal, major credit cards or bank deposits. On PayPal, you can pay via credit card even if you don't have a PayPal account. Unfortunately, COD payments are not allowed for paying the Caja.
Shipping both ways is completely free of charge. All you have to pay for are the items you wish to purchase.
For returns, please put only the items that you don't wish to purchase back in the box. Our courier will be the one to pick up the Caja 2 days after you received the items. We will be including a printed waybill inside your box to be given to the rider upon returning the items. Note that you do not have to pay for the shipment back to us.
Please note that any damage will be evaluated when the item is returned to our warehouse. If you have any damage or loss issues, please email us immediately at caja@ava.ph
While we inspect each piece of clothing before it leaves our warehouse, we can't always ensure that the travel will treat your pieces kindly. If you receive a damaged piece, please email us at caja@ava.ph
If you wish to have the item exchanged in size or color, you may contact us at caja@ava.ph. A product can be exchanged as long as it is in stock. Note that you may need to deposit 100 pesos for the return shipping of the new item.

Every piece of clothing in Caja ranges from Php1,000 - Php3,000. So each Caja is typically worth Php5,000.

You may check the prices of your items via the following:

a. Via Facebook QR Code Reader  

    • 1. Open the Facebook App.
    • 2. Click the burger menu (rightmost icon on facebook).
    • 3. Click the QR Code on the Facebook App (For IOS, its under explore. For Android, its under Apps). Point the camera at the printed QR code.
    • 4. You will then be directed to a link with your personalized collection. Proceed to the check out by adding items you wish to purchase to your cart.
    • 5. Then proceed to payment. Don't forget to input the discount code included in your Instructional Guide to avail the free shipping.

Via Viber QR Code Reader.

    • 1. Open the Viber App.
    • 2. For IOS, click More (bottomright icon) then tap the QR Code. For Android, click Menu (Upperleft icon) then tap the QR Code.
    • 3. Point the camera at the printed QR code.
    • 4. You will then be directed to a link with your personalized collection. Proceed to the check out by adding items you wish to purchase to your cart.
    • 5. Then proceed to payment. Don't forget to input the discount code included in your Instructional Guide to avail the free shipping.

Via Email

    • Expect to receive an email from AVA with a link to your personalized collection. Proceed to the check out by adding items you wish to purchase to your cart then proceed to payment. Don't forget to input the discount code included in your Caja Guide to avail free shipping.

You will have three options to pay for your item/s:

a. Check out using the Facebook QR codeA customized QR code is included in every box.

    • 1. Open the Facebook App.
    • 2. Click the burger menu (rightmost icon on facebook).
    • 3. Click the QR Code on the Facebook App (For IOS, its under explore. For Android, its under Apps). Point the camera at the printed QR code.
    • 4. You will then be directed to a link with your personalized collection. Proceed to the check out by adding items you wish to purchase to your cart.
    • 5. Then proceed to payment. Don't forget to input the discount code included in your Instructional Guide to avail the free shipping.

Via Viber QR Code Reader.

    • 1. Open the Viber App.
    • 2. For IOS, click More (bottomright icon) then tap the QR Code. For Android, click Menu (Upperleft icon) then tap the QR Code.
    • 3. Point the camera at the printed QR code.
    • 4. You will then be directed to a link with your personalized collection. Proceed to the check out by adding items you wish to purchase to your cart.
    • 5. Then proceed to payment. Don't forget to input the discount code included in your Instructional Guide to avail the free shipping.

Via Email

    • Expect to receive an email from AVA with a link to your personalized collection. Proceed to the check out by adding items you wish to purchase to your cart then proceed to payment. Don't forget to input the discount code included in your Caja Guide to avail free shipping.

For returns, please put only the items that you don't wish to purchase back in the box. Our courier will be picking up the items at your shipping address two days after you receive the Caja. Note that you do not have to pay for the shipment back to us.

As of now, Caja is currently available in the following areas: Makati, San Juan, Taguig, Quezon City, Alabang and Ortigas. Please subscribe with us for updates regarding the availability of the service in you area.

Due to box size restrictions, we can only fit a maximum of 4 pieces per box. We will eventually have bigger boxes to be able to give you more options to choose from.

Yes, there are more looks coming. Please subscribe with us for updates.

Depending on your profile with us, we will personally select for you the clothes/items that we think will suit you. Think of it as having a personal stylist.

All items purchased are considered final. We will only accept returns for damaged items and exchanges for sizes. A product can be exchanged for an identical item of a different size, as long as it is in stock. Note that you may need to deposit 100 pesos for the return shipping of the new item.